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Support

Need help? Write to team@whizzu.com. We reply within 2 business days.

Common questions

  • Cancel a subscription: iPhone or iPad: Settings, your name, Subscriptions, Whizzu. Android: Google Play, Payments and subscriptions, Subscriptions. Web: the link in your receipt.
  • Get a refund: App purchases are refunded by Apple (reportaproblem.apple.com) or Google Play. For web purchases, email us.
  • Restore a purchase: in the app, Settings, Restore purchases, signed in with the same Apple or Google account.
  • Delete your account: see Delete Account.
  • Something is wrong in a lesson or game: email us the lesson or game name and a screenshot.

More answers: FAQ

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